Privacy Policy — April Software

1. Who we are

April Software

Registered office:
9, route des Trois Cantons
L-8399 Windhof
Luxembourg

RCS Luxembourg: B195148

For the purposes of the General Data Protection Regulation, April Software is the data controller for the personal data described in this Privacy Policy.

2. Personal data we collect

We may collect and process the following categories of personal data:

Information you provide when contacting us, such as your name, email address, company name, phone number, interest, and message.

Information contained in our correspondence with you.

Technical information generated when you visit the website, such as IP address, browser type, device information, pages visited, date and time of access, and security logs.

Cookie or analytics information, where applicable and subject to your cookie choices.

We do not intentionally collect sensitive personal data through the website. Please do not include confidential, sensitive, or unnecessary personal data in free-text forms.

3. Why we process your personal data

We process personal data for the following purposes:

To respond to your questions, messages, or requests.

To communicate with you about April Software, April Flow, April Computers, and our services.

To manage prospective customer or partner relationships.

To operate, maintain, secure, and improve the website.

To understand how visitors use the website, where analytics are used.

To comply with legal and regulatory obligations.

4. Legal basis for processing

Depending on the situation, we process your personal data on one or more of the following legal bases:

Pre-contractual steps or contract

When you contact us, request information, or discuss our products and services with us.

Legitimate interests

To operate, secure, and improve our website and to communicate with business contacts.

Consent

Where we ask for your consent, for example for certain cookies, analytics, or optional marketing communications.

Legal obligation

Where we are required to keep or disclose information under applicable law.

Where processing is based on consent, you may withdraw your consent at any time.

5. Cookies and analytics

The website may use cookies or similar technologies.

Strictly necessary cookies may be used to operate the website and ensure its security.

Non-essential cookies, such as analytics or marketing cookies, will only be used where permitted by applicable law and, where required, after you have given your consent.

If a cookie banner, cookie policy, or cookie settings tool is made available on the website, it will provide additional information about the cookies used and the choices available to you.

6. Who may receive your personal data

We may share personal data with service providers that help us operate the website and communicate with you, such as providers of website hosting, email, security, analytics, and customer relationship management tools.

These service providers may only process personal data where necessary for the purposes described in this Privacy Policy and in accordance with applicable data protection requirements.

We do not sell your personal data.

We may also disclose personal data if required by law, regulation, court order, or competent authority.

7. International transfers

Where personal data is transferred outside the European Economic Area, we take appropriate measures to protect it in accordance with GDPR requirements.

These measures may include using providers located in countries recognised as providing adequate protection or using appropriate contractual safeguards.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Contact and information request data may be kept for up to 24 months after the last interaction, unless a longer period is necessary for contractual, legal, or legitimate business reasons.

Business correspondence may be kept for the duration necessary to manage the relationship and comply with legal obligations.

Technical logs are kept for a limited period necessary for security, troubleshooting, and website operation.

Cookie and analytics data are kept according to the retention periods described in the cookie policy or cookie settings tool, where applicable.

9. Your rights

Under the GDPR, you may have the right to:

Access your personal data.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data.

Request restriction of processing.

Object to processing based on legitimate interests.

Request data portability, where applicable.

Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, you can contact us at: contact@aprilsoftware.com .

We may need to verify your identity before responding to your request.

10. Complaints

If you believe that your personal data has not been processed in accordance with applicable data protection law, you have the right to lodge a complaint with the Luxembourg supervisory authority.

Commission nationale pour la protection des données (CNPD)

Luxembourg

Website: cnpd.public.lu

We encourage you to contact us first so that we can try to resolve your concern directly.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page, with the date of the last update indicated above.

Privacy Policy.